Terms & Conditions

Terms & Conditions

Dentescape.com – Terms & Conditions

Effective Date: December 16, 2025

Whereas, Olaedo Ltd. (hereinafter referred to as “the Company,” “we,” “our,” or “us”) operates, maintains, and provides a comprehensive suite of digital services through its website, Dentescape.com (hereinafter referred to as the “Website”) and any associated applications, communications platforms, online booking facilities, data analytics, content management systems, cloud-hosted infrastructures, social media integrations, advertising and marketing services, and ancillary functionalities (collectively, the “Services”), and whereas you, the user, visitor, subscriber, participant, client, or any other person accessing, utilizing, contributing to, or interacting with such Services (hereinafter referred to as “User,” “you,” or “your”), have voluntarily elected to engage with the Services for purposes that may include personal inquiry, evaluation, participation, use of interactive features, submission of content, provision of information, or transaction facilitation, it is hereby expressly acknowledged, agreed, and affirmed that your access, use, or engagement constitutes your full, unconditional, irrevocable, and legally binding acceptance of all terms, conditions, obligations, covenants, representations, warranties, and agreements contained herein, including any amendments, revisions, supplements, or updates promulgated by the Company at its sole discretion, whether or not you have received individual notice thereof, and that such acceptance shall be binding upon you, your successors, heirs, assigns, representatives, and agents, and enforceable to the fullest extent permitted by applicable law.

Furthermore, you acknowledge, represent, and agree that any and all information, communications, content, submissions, or materials that you provide, transmit, disclose, or otherwise make available to the Company, whether voluntarily, incidentally, passively, actively, directly, or indirectly, including, without limitation, registration information, account credentials, payment details, email addresses, demographic data, geographic location, device identifiers, browsing patterns, cookies, pixels, web beacons, tracking technologies, analytics-derived metrics, and other data, whether personally identifiable or anonymized (hereinafter collectively referred to as “Data”), may be collected, processed, stored, transferred, disclosed, aggregated, pseudonymized, anonymized, or otherwise utilized by the Company, its affiliates, or its designated service providers for purposes including, without limitation, the provision, maintenance, enhancement, optimization, monitoring, security, personalization, fraud prevention, operational analysis, marketing, advertising, retargeting, research, business analytics, and compliance with applicable laws, regulations, or governmental or regulatory requests, and that such collection, processing, and use shall at all times be governed by the Company’s Privacy Policy, which is expressly incorporated herein by reference and forms an integral part of these Terms.

Whereas, any and all materials, content, or communications that you submit to the Company, whether through interactive features, comments, reviews, messages, uploads, feedback, media, or other means (hereinafter collectively referred to as “User Content”), are subject to a worldwide, irrevocable, perpetual, non-exclusive, royalty-free, sublicensable, transferable license granted to the Company, whereby the Company may, at its sole discretion, use, reproduce, modify, adapt, translate, distribute, publicly display, transmit, publish, archive, create derivative works from, or otherwise exploit such User Content in any medium, format, or channel, whether now known or hereafter developed, for any commercial, operational, marketing, research, or other purpose, without further notice, compensation, or permission, provided that the Company may, at its sole discretion, monitor, edit, remove, or restrict such User Content at any time, for any reason, including, without limitation, violation of these Terms, infringement of third-party rights, illegality, security concerns, operational issues, or other reasons deemed appropriate, and that the Company shall not be liable for any failure to monitor, remove, or otherwise act with respect to such User Content.

You agree and acknowledge that your use of the Services, including your reliance upon any information, content, software, or interactive features, is undertaken entirely at your own risk, and that the Services are provided “as is” and “as available,” without any express or implied warranty, guarantee, or representation, including, without limitation, warranties of merchantability, fitness for a particular purpose, security, uninterrupted availability, reliability, or accuracy, and that the Company shall not be liable for any direct, indirect, incidental, consequential, punitive, exemplary, or special damages, including, without limitation, loss of profits, revenue, business opportunity, data, goodwill, or any other tangible or intangible loss arising out of or relating to your use of the Services, reliance on any information provided therein, or interaction with third-party content, advertisements, or services, whether or not the Company has been advised of the possibility of such damages, except to the extent liability cannot be excluded under applicable law.

Whereas, the Services may employ cookies, tracking pixels, web beacons, device fingerprinting, local and session storage, analytics scripts, behavioral monitoring, automated engagement tracking, and other technological mechanisms to collect information regarding devices, browsers, operating systems, network identifiers, IP addresses, screen resolution, fonts, plugin configurations, system language, geographic location, browsing activity, engagement metrics, scroll depth, time on page, interaction patterns, and other indicators of user activity, and whereas such information may be processed, aggregated, pseudonymized, anonymized, or otherwise shared with third-party service providers, marketing networks, analytics firms, advertisers, social media platforms, cloud hosting providers, or other entities for purposes including, without limitation, advertising, retargeting, personalization, fraud prevention, security, performance measurement, research, operational analysis, compliance, or business intelligence, it is hereby agreed that such collection, processing, and use shall be lawful, consented to by your continued use of the Services, and subject to all opt-out, restriction, or management options provided via browser settings, third-party opt-out tools, or the Company’s preference management mechanisms, and that the exercise of such rights may affect the availability or functionality of certain features of the Services.

Moreover, you acknowledge and agree that the Company may, at its sole discretion, suspend, restrict, or terminate your access to the Services, in whole or in part, with or without prior notice, in the event of any suspected violation of these Terms, any applicable law, or any operational, security, or legal concern, and that such suspension or termination shall not prejudice any right, remedy, or claim that the Company may have under these Terms or applicable law, including, without limitation, the right to pursue injunctive relief, damages, or arbitration.

Whereas, you agree and acknowledge that all intellectual property rights, including without limitation, patents, trademarks, service marks, copyrights, trade secrets, and any derivative rights in or relating to the Services, its content, designs, software, branding, graphics, and all associated materials, are owned exclusively by the Company or its licensors, and that your use of the Services does not grant you any ownership, title, or proprietary interest therein, and you shall not copy, reproduce, distribute, modify, create derivative works from, reverse engineer, decompile, or otherwise attempt to extract or misuse any intellectual property of the Company, except as expressly permitted in writing by the Company.

Whereas, any disputes, claims, controversies, or grievances arising out of or relating to these Terms, your use of the Services, User Content, or any transaction with the Company shall be resolved exclusively in the courts located within the jurisdiction of the Company’s principal office, or, at the Company’s election, through binding arbitration in accordance with rules specified by the Company, and you hereby knowingly, voluntarily, and irrevocably waive any right to jury trial, class action, collective action, or representative proceeding, and acknowledge that the arbitrator shall have authority to grant all remedies otherwise available under applicable law, including injunctive and equitable relief, and that the Company retains the right to pursue remedies in court necessary to protect its intellectual property, confidentiality, or other proprietary or legal rights.

You further acknowledge and agree that these Terms, together with the Privacy Policy, cookie disclosures, and any supplemental policies, constitute the entire agreement between you and the Company with respect to the Services, superseding any prior agreements, understandings, communications, or representations, whether written, oral, express, implied, or otherwise, and that no waiver, modification, amendment, or adjustment shall be binding unless expressly agreed to in writing by the Company, and that if any provision is found invalid, illegal, or unenforceable, such provision shall be severed or modified to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Finally, you acknowledge and agree that you are responsible for compliance with all applicable laws, regulations, and rules in connection with your use of the Services, that the Company reserves the right to amend, revise, or update these Terms at any time in its sole discretion, and that your continued use of the Services constitutes ongoing acceptance of all such Terms, updates, and incorporated policies, and that you shall be bound thereby.


Refund Policy

(UK, EU & International Clients)

1. Planning & Coordination Fee

The planning and coordination fee is non-refundable, to the fullest extent permitted by applicable law.

Upon payment of the planning and coordination fee, we immediately begin providing services, including but not limited to reviewing client information, liaising with dental clinics and other service providers, and preparing a personalised treatment plan. As these services involve the provision of time-sensitive and bespoke professional services, the planning and coordination fee cannot be refunded once performance of the service has begun.


2. Cooling-Off Period (UK & EU Clients)

If you are a consumer located in the United Kingdom or European Union, you may have a statutory 14-day cooling-off period under applicable consumer protection laws.

However, by paying the planning and coordination fee, you expressly request that we begin providing the planning and coordination services immediately and acknowledge that you will lose your right to cancel once the services have been fully performed.

If you cancel during the cooling-off period after we have started providing the services, you will be charged for the proportion of services already provided. In most cases, this will result in no refund, as planning work commences immediately upon payment.


3. Treatment Costs and Third-Party Services

All dental treatments, medical procedures, cosmetic treatments, wellness services, accommodation, and any other ancillary services are provided by independent third-party providers.

Refunds, cancellations, rescheduling, and changes related to these services are governed solely by the terms and refund policies of the relevant provider. Once treatment has commenced or appointments have been confirmed, we do not offer refunds for treatment costs, nor can we override third-party provider policies.


4. No Refund for Change of Mind or Non-Attendance

To the maximum extent permitted by law, refunds will not be issued for:

  • Change of mind

  • Failure to travel

  • Personal circumstances

  • Missed appointments

  • Delays or changes initiated by the client


5. International Clients (Outside UK & EU)

For clients located outside the UK and EU, refunds are not available unless required by mandatory local law. By proceeding with payment, international clients acknowledge that planning and coordination services are non-refundable once commenced.


6. Statutory Rights

Nothing in this Refund Policy limits or excludes any statutory rights that cannot be waived under applicable consumer protection laws. Where a refund is legally required, it will be provided only to the extent mandated by law.


7. Acknowledgement and Acceptance

By paying the planning and coordination fee and/or confirming treatment costs, you confirm that you have read, understood, and agreed to this Refund Policy, including the immediate commencement of services and the associated loss or limitation of cancellation rights.


Short Refund & Cooling-Off Disclaimer (Checkout Page)

Refund & Cancellation Notice
The planning & coordination fee is non-refundable once services have commenced. By proceeding, you request immediate performance of the service and acknowledge that your statutory cooling-off rights may be lost. Refunds for dental treatments and other services are governed by the policies of the respective providers. Statutory consumer rights remain unaffected.